Terms of Service

1. Acceptance of Terms

By accessing or using Basil AI's services, including our website, applications, and AI productivity tools (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.

2. Description of Service

Basil AI provides AI-powered productivity and automation tools designed to enhance leadership effectiveness and team coordination. Our Service includes but is not limited to:

• AI-powered meeting automation and transcription analysis
• Email workflow automation and intelligent inbox management
• Task and project management automation
• Team communication and coordination tools
• Integration with third-party productivity platforms
• Analytics and insights for leadership optimization

3. Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Account Registration and Security

4.1 Account Creation

To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in activities that may harm our Service or other users.

5. Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates applicable laws or regulations
• Transmit or upload any content that is harmful, threatening, abusive, or otherwise objectionable
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated systems to access the Service in a manner that sends more requests than a human can reasonably produce
• Reverse engineer, decompile, or attempt to extract the source code of our Service
• Use the Service to compete with or create a competing service

6. Payment and Subscription Terms

6.1 Subscription Plans

Basil AI offers various subscription plans with different features and pricing. Current pricing and plan details are available on our website.

6.2 Payment

Payment for subscription plans is charged in advance on a monthly or annual basis. All fees are non-refundable unless otherwise specified or required by law.

6.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your account settings.

6.4 Price Changes

We reserve the right to modify our pricing with 30 days' notice to existing subscribers. Price changes will not affect current billing periods.

7. Data and Privacy

7.1 Data Processing

Our processing of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.2 User Content

You retain ownership of any content you submit to our Service. However, you grant us a license to use, process, and analyze such content to provide and improve our Service.

7.3 AI Training

We may use aggregated and anonymized data to improve our AI models and services. We do not use your personal data to train AI models without explicit consent.

8. Intellectual Property

8.1 Our Rights

The Service and its original content, features, and functionality are owned by Basil AI and are protected by international copyright, trademark, and other intellectual property laws.

8.2 User License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal or business use.

9. Third-Party Integrations

Our Service may integrate with third-party services (such as email providers, calendar applications, and productivity tools). Your use of such integrations is subject to the respective third parties' terms of service and privacy policies.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.

10.2 Limitation of Liability

To the maximum extent permitted by law, Basil AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10.3 Maximum Liability

In no event shall our total liability exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Basil AI from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

12.1 Termination by You

You may terminate your account at any time by following the cancellation process in your account settings.

12.2 Termination by Us

We may terminate or suspend your access immediately, without notice, for conduct that we believe violates these Terms or is harmful to other users or our Service.

12.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data after a reasonable period following termination.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through our Service. Your continued use of the Service after such notice constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Basil AI regarding the use of our Service.